1. General provisions
1.1. These Rules of Purchase and Sale of Goods (hereinafter - the Rules) establish the mutual rights of the person (hereinafter - the Buyer) ordering goods on the www.sofalovakedestalas.lt online store and UAB “BRANDAS” private legal entity, legal entity code: 302531629 (hereinafter - the Seller), duties and responsibilities when the Buyer buys, orders goods on the online store. By purchasing goods on the online Store, the Buyer agrees with the application of the Rules. After the Buyer has read them and checked / ticked the statement “I have read and agree to the terms and conditions of the service and unconditionally agree with them” it is a legal document binding on the Buyer and the Seller. By agreeing to the rules, the buyer at the same time confirms that he in accordance with para 1.3. can order and buy goods on the online store www.sofalovakedestalas.lt
1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by legal acts.
1.3. The following persons have the right to buy on the online store www.sofalovakedestalas.lt:
1.3.1. any adult, having proper capacity, (i.e. persons who have reached the age of adulthood and whose legal capacity is not restricted by court order);
1.3.2. legal entities;
1.3.3. authorized representatives of all the above persons.
2. The protection of personal data
2.1 When buying goods, the Buyer must provide the correct data: name, surname, e-mail, telephone number, address. The buyer is responsible for providing the correct data.
2.2. Any information that is related to personal data and that is collected when registering on the www.sofalovakedestalas.lt online store is subject to the Seller's personal data protection policy. Personal data shall not be disclosed to any third parties, except in cases provided for in the legal acts of the Republic of Lithuania.
3. Time of conclusion of the distance purchase contract
3.1 Online ordering and a distance contract between the Buyer and the Seller is considered to be concluded from the moment when the Buyer, having selected the item (s) to be purchased and formed a shopping cart, clicks on the link "Send order", by ticking / confirming the statement “I have read and unconditionally agree with the terms and conditions of the service” and receives a confirmation from the Seller that the order has been accepted.
The placement of the order and its confirmation is considered as approval of these rules and consent to the use of the Buyer's personal data for the realization of the order.
3.2. A distance contract between the Buyer and the Seller, when goods are purchased via means other than Internet - by telephone, e-mail or by any other remote mean, is considered concluded and enters into force from the moment the Buyer confirms that he buys the goods and agrees to pay the price, ” and receives a confirmation from the Seller that the order has been accepted and when the Buyer pays the invoice received by email. Execution of the payment is considered as the Buyer's consent to the Store Rules.
3.3. If the Buyer does not agree with any part of these Rules or with these Rules, with the total price or part thereof, any additional fees and / or additional costs, then the Buyer must not place an order, do not buy the goods and do not enter into a distance contract with the Seller.
3.4. If the product is in the Seller's warehouse - the required payment is 100% of the total order value. If the goods are not in the Seller's warehouse, the required advance payment amount starts from 50% of the final amount of the total order.
4. The rights of the Buyer
4.1. The Buyer has the right to purchase goods on the online store in accordance with these Rules and the legal acts of the Republic of Lithuania.
4.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods concluded on the online store with the Seller by notifying the Seller thereof by e-mail within 14 days from the date of receipt of the goods.
4.3. The Buyer has the right to withdraw from the contract of purchase and sale of goods with the Seller only if:
4.3.1. the returned goods are in the original neat packaging.
4.3.2. the returned product is of good quality, has not been damaged, used and its appearance has not substantially changed, the furniture is not assembled and no attempt has been made to assemble it.
4.3.3. the set of the returned goods is the same as at the time of collection by the Buyer.
4.4. In the case of at least one of the items do not meet the Rules 4.3. the Seller has the right to refuse to accept the returned goods.
4.5. The Buyer is not entitled to exercise the right to withdraw from the Agreement and return the goods ordered and / or manufactured or produced according to the Buyer's individual order, special instructions of the Buyer or obviously adapted to the individual needs of the Buyer and which are not pre-manufactured and in other cases provided for by the laws of the Republic of Lithuania. If the ordered products are made in accordance with the customer's needs and conditions, the goods cannot be returned.
5. The obligations of the Buyers
5.1. The Buyer must pay for the goods and accept them in accordance with the procedure established by these Rules.
5.2. The Buyer undertakes not to transfer his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller.
5.3. If the data provided by the Buyer in the registration form changes, he must update them immediately.
5.4. The Buyer undertakes to comply with the requirements provided for in these rules and legal acts of the Republic of Lithuania.
6. The rights of the Seller
6.1 If the Buyer tries to damage the stability and security of the online store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend his access to the www.sofalovakedestalas.lt online store.
6.2. The Seller may temporarily or permanently terminate the operation of the online store without notifying the Buyer in advance.
6.3. The Seller has the right to cancel the order without notifying the Buyer in advance, if the Buyer does not pay for the goods within 2 (two) working days when shall be paid by bank transfer.
6.4. The Seller has the right to cancel the order without notifying the Buyer in advance, if the Buyer does not pay the flat-rate advance within 2 (two) working days.
6.5. The Seller has the right to unilaterally change these Rules by publishing the amended Rules on the online store website. The amendments are effective for all post-publication transactions from the date of publication.
6.6. The Seller has other rights provided for in the Rules and legal acts of the Republic of Lithuania.
7. The obligations of the Seller
7.1. The Seller undertakes to make efforts to enable the Buyer to properly use the services provided for on the online store. The Seller does not provide any guarantee that the online store will operate continuously or that the data transmission will be error-free. The Seller shall not be liable for any losses of the Buyer related to the malfunction of the online store and / or data transmission errors.
7.2. If important circumstances arise and the Seller is unable to provide the Buyer with the ordered goods, he undertakes to offer an analogous product, and if the Buyer refuses to accept the goods, Seller returns the money paid by the Buyer within 14 working days. In this case, the Seller is released from liability for non-delivery of the goods.
7.3. The Seller undertakes to comply with the other requirements set out in these Rules.
8. Prices of goods, payment procedure and terms
8.1. The prices of the goods in the formed order are indicated in euros with VAT. The Seller has the right to change the prices of the goods at any time. The price of the goods does not include the delivery fee.
8.2. The Buyer pays for the goods in the following way:
8.2.1. Advance payment by ordinary bank transfer - payment is made by ordinary bank transfer to the specified Seller's account. The invoice must be paid within 2 (two) working days. If the invoice is not paid within this period the Buyer's order will be canceled.
8.2.2. Payment in cash at the time of collection.
8.3. In all cases, the Seller is released from liability if the Buyer pays for the order not from his personal account; in such a case the Buyer has no right to make claims to the Seller regarding the delivery of goods to the wrong subject. Unless delivery to a different subject is due to the fault of the Seller.
9. Delivery of goods
9.1. When ordering the goods, the Buyer undertakes to pick up the goods from the Seller's warehouse himself or the Buyer's authorized representative.
9.2. The Seller delivers the goods to the Buyer in terms agreed with the Buyer in advance. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.
9.3. Other information related to the delivery of goods is available on the online store www.sofalovakedestalas.lt in the section "Payment and delivery".
10. Quality guarantee, return and exchange
10.1. Goods purchased shall be subject under Law to a 24 months warranty for the quality of goods depending on the furniture purchased. The construction of the furniture shall be subject to a 24 months warranty, other parts of the furniture shall be subject to a 12 months warranty. Goods purchased shall be subject to a warranty only if goods are used in household i.e. goods are not used for commercial activities.
10.2. Article 6.338 of the Civil Code of the Republic of Lithuaniastates deadlines for filing claims for defects in the Goods.
10.3. The guarantee applies in the territory of the Republic of Lithuania.
10.4. The guarantee applies to product quality defects caused by the manufacturer's fault.
10.5.During the warranty period, we will correct the quality discrepancies of furniture, or replace them with quality ones at our own expense.
10.6. If the ordered products are made according to the customer's needs and conditions, the goods cannot be returned.
10.7. The following are not considered to be defects in the quality of the furniture and the warranty conditions do not apply to:
10.7.1 When the furniture complies with the quality standard provided by the Seller.
10.7.2. In case of normal wear and tear of the furniture or changes in its characteristics, when using the furniture due to possible wrinkles on textiles, fabrics, etc.
10.7.3. For furniture fabrics, natural leather and the overall appearance of the furniture.
10.7.4. For differences in the texture of natural wood, for differences in the textile, fabric or leather tone.
10.7.5. The furniture has been damaged due to the fault of the Buyer: because of misuse, intentional damage; not during the Seller's installation or repair; fire; materials; liquid; animals and other damage caused by external influences.
10.7.6. For discrepancies in furniture dimensions up to 5 cm, compared to the data provided for on the website www.sofalovakedestalas.lt
10.7.7. There are possible differences in shades and textures between the samples of textiles, fabrics, wood (in the warehouse, websites, etc.) and the goods provided to the Buyer.
10.7.8. When new furniture emits an odor that disappears after ventilating the premises.
10.7.9. Some parts of the furniture (pull-out mattress, support or interior parts of the furniture) are covered with an auxiliary fabric, the color of which may differ from the main color of the furniture fabric.
10.7.10. The looseness of furniture textiles or genuine leather on upholstered furniture is possible due to the stretching of the natural fabric.
10.7.11. When the Buyer orders the furniture at different times, the goods may be manufactured at different times, so textile, fabric, wood and other shades may differ.
10.7.12. When the buyer did not follow the instructions for use and maintenance of the furniture.
10.7.13. Furniture with defects, when defects have been discussed with the Buyer in advance.
10.8. Return and exchange of goods is carried out in accordance with the Government of the Republic of Lithuania Resolution No. 738 “On approval of retail trade rules” (valid from 29.07.2014) and in accordance with Article 6.362 of the Civil Code of the Republic of Lithuania.
10.8.1. The Buyer may not return goods that have been ordered and / or manufactured or produced according to the individual order of the Buyer; under the special directions of the Buyer or are obviously adapted to the individual needs of the Buyer and which are not pre-manufactured including other cases provided by the laws of the Republic of Lithuania.
10.8.2. The Buyer shall be responsible for properly packaging goods for return. If the product is not properly packaged, the Seller will not accept the returned item.
10.8.3. The seller accepts the returned item only when:
10.9. The Seller is not responsible if the colour, shape or other parameters of furniture on the website differs from the actual size, shape and colour of furniture due to the features of electronic devices used by the Buyer.
11.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the consequences.
11.2. The Buyer is responsible for the actions carried out by using this online store.
11.3. The Buyer is responsible for transferring his login details to third parties. If the services provided in the www.sofalovakedestalas.lt online store are used by a third party using the Buyer's login data, the Seller considers this person to be the Buyer.
11.4. The Seller is discharged from any liability in cases where the loss arises due to the fact that the Buyer, despite the Seller's recommendations and its obligations, did not read these Rules, although he was given such an opportunity.
11.5. If the Seller's online store contains links to the websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information or activities performed there, does not maintain, control or represent those companies and persons.
11.6. In the event of damage, the guilty party compensates the other party for the direct damage.
12. Exchange of information
12.1. The Seller sends all messages the e-mail address provided in the Buyer's registration form.
12.2. The Buyer shall send all messages and questions to the Seller by the means of communication specified in the section "Store Information".
13. Final provisions
13.1. These rules have been prepared in accordance with the legal acts of the Republic of Lithuania.
13.2. The law of the Republic of Lithuania shall apply to the relations arising on the basis of these rules.
13.3. Any disagreement arising from the implementation of these rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.